           SPELL=otrs
         VERSION=6.0.3
          SOURCE="$SPELL-$VERSION.tar.bz2"
   SOURCE_URL[0]=ftp://ftp.otrs.org/pub/$SPELL/$SOURCE
     SOURCE_HASH=sha512:d7f551e2c9bbe8b303d3de1f7993d76ea22cfd876b61941cfb72a25f2ba7e0a889c275c87aa40c104c1f2e6e1923b7a530cd088bd11b7b575a608b623e2b0541
SOURCE_DIRECTORY="$BUILD_DIRECTORY/$SPELL-$VERSION"
        WEB_SITE="https://www.otrs.com/"
      LICENSE[0]="AGPL"
         ENTERED=20180103
        KEYWORDS=""
           SHORT="Open Technology Real Services ticketing system"
cat << EOF
OTRS is one of the most flexible web-based ticketing systems used for Customer
Service, Help Desk, IT Service Management. With a fast implementation and
easy customization to your needs it helps you reducing costs and increasing
the efficiency and transparency of your business communication.
EOF
